Today we’re excited to welcome our good friend and someone who’s making a big impact on the healthcare system in Louisiana. Tracey Moffatt, MHA, BSN is the System Chief Nursing Officer (CNO) and Vice President for Quality at Ochsner Health (OH) headquartered in New Orleans, Louisiana, and she’s joining us to talk about her compelling career progression from a bedside nurse to a key healthcare leader.
We can’t overstate the importance of nursing and Tracey’s role at Ochsner helps ensure that the system has the appropriate supply of nurses for their 40+ hospitals across the states of Louisiana, Mississippi, and Alabama. The experience she gained working on the frontlines gives her a perspective that most leaders in the healthcare system don’t possess and that’s a key reason for her move into management. You’ll hear all about her passion for nursing, what she’s focused on in her daily role, two key lessons she sticks to, and what she learned managing the COVID chaos of 2020. Don’t miss out on the exceptional advice she shares, gained from her frontline experiences and the insights from a former CEO of Kellogg’s. Tune in now to gain valuable insights from her thrilling journey in healthcare leadership.
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Here’s some of what we discuss in this episode:
1:26 – Tracy’s journey into nursing
7:05 – Valuable lessons she learned at the bedside
13:09 – Why she moved into a leadership role
19:25 – Leadership lessons she’s learned
25:56 – Her role now at Ochsner
36:12 – COVID and the overseeing a command center
41:53 – Two lessons that have guided her
43:47 – Tracey’s superpower